A Message to Momento Customers

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We are really saddened to hear about the closure of Momento, we’ve known the team for many years.  They were a much loved Photo Book company serving the community with a commitment to quality and customer satisfaction that has left a lasting impression.

At albumworks, we share Momento’s values and commitment to delivering high-quality Photo Books that preserve your precious memories. We believe in the importance of creating beautiful, lasting products that you can cherish for years to come. We take pride in our attention to detail, superior craftsmanship, and exceptional Customer Service (and yes you can talk directly to a team member).

We are proud to be an Australian company. Our mission is to continue the tradition of excellence and reliability, ensuring that you receive the best possible experience and products. We are here to support you every step of the way, whether you’re a seasoned Photo Book creator or just starting your journey.

Were you a Momento Pro member?  Call our knowledgeable team and we'll help you with any specific queries you have - 1300 553 448.

Transitioning Your Projects to Our Software

We understand that you may have projects you are working on in the Momento software, and if you would like to use albumworks we want to make your transition to our Editor as seamless as possible. 

If you have any questions at all don’t hesitate to reach out on 1300 553 448.

Here’s a step-by-step guide to help you recreate your Momento projects using our Editor:

Step-by-Step Guide to Copying Your Momento Design into Our Editor:

1. Download our Editor:

Click on the 'CREATE NOW' button and follow the prompts to download our Editor.

2. Start a new project: 

Open our Editor and choose the product you would like to create.

3. Upload your photos:

Gather the photos you used in your Momento project and upload them to our Editor. You can do this either during the creation wizard or by adding them to the Picture List once your project is open.

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4. Recreate Your Layouts:

Use our drag-and-drop editor to recreate the layouts of your Momento Photo Book. You can adjust the size, position, and orientation of your photos to match your original design.
***We recommend creating proofs of your Momento project so that you can have your previous design open at the same time

5. Customise Your Design:

Add any text, backgrounds, and embellishments to personalise your Photo Book. Our Editor provides extensive customisation options to help you achieve the perfect look.

If you have extensive amounts of text, you can copy and paste it from your original Momento project into our editor as follows:

6. Review and Order:

Once you’re happy with your design, review your Photo Book to ensure everything looks perfect. Then proceed to checkout and place your order.

We're Here to Help

Our Customer Service team is available to assist you with any questions or concerns you may have during this transition. Whether you need help with the design process or have questions about our products, we’re here to ensure you have a smooth and enjoyable experience. If you need a hand, just reach out on 1300 553 448 or email service@albumworks.com.au.

We look forward to welcoming you to our community and helping you create beautiful Photo Books that capture your special moments.